I've made friends with one of the SA's at my local Lush and now she always remembers me even when I haven't been there in a month. Also we have the same name, Ellie. It's a nice feeling to be remembered, I feel very valued.
I think Lush does a brilliant job at making customers feel valued, even when I'm talking to a Lush girl that I haven't met before, they always seem very interested in me and whatever product I'm wanting. Well done, Lush, my love for you continues to grow.
And! I am loving the packaging changes, putting the dusting powders in bottles like this:
are such a better idea than the old sifter packaging that would spill everywhere and never really close.
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